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Seagate Freeagent Pro

79

Good

  • Pros
  • Sleek design
  • Useful software utilities
  • Cons
  • power button is difficult to activate
  • Pricing: Inexpensive: $230 (8/22/2008)
  • Performance: Good: 77
  • Features: Fair: 66
  • Design: Very Good: 86

Pricing

Inexpensive: $230
Cost per Gigabyte - $0.31

Performance

Good: 77
PC World Tests (seconds)
Interface Tested External SATA-300 
Primary Volume - Virus Scan 177.85 
Primary Volume - Windows File Search 114.2 
External Read - Files and Folders 84.16 
External Read - Large File 62.15 
External Write - Files and Folders 80.14 
External Write - Large File 76.02 

Features

Fair: 66
Basics
Drive size (GB) 750GB 
Supported Interface(s) External SATA-300, USB 2.0 
Speed (RPM) 7200 
Buffer Size (MB) 16 
Other
Installation Kit Hardware USB cable, power supply 
Bundled Software FreeAgent Tools 
Support & Reliability
Labor Warranty (years) Five 
Parts Warranty (years) Five 
Weekday Support Hours 14 
Saturday Support Hours
Sunday Support Hours
Toll-Free Support Yes 

Design

Very Good: 86

Seagate FreeAgent Pro Review

- "Sleek" is not a typical descriptor for a desktop hard drive. It is the first word, however, that comes to mind for Seagate's FreeAgent Pro, one of four models in the company's new FreeAgent line of external hard drives, units that range in size from 12GB to 750GB. I looked at a shipping version of the FreeAgent Pro, the biggest drive, and was left impressed by both its aesthetics and its operation.

User Reviews for Seagate Freeagent Pro

  • Reviewed by: Lipstick22

    Duration of ownership: 6 Months

    Strengths: None!!!!! Seagate Hard drives lasted about 6 months and died!!!!

    Weaknesses: Seagate hard drives just die!!!!

    Overall Evaluation: All Seagate hard drives are designed to do one thing and one thing only and that is to crash. Seagate products ‘CRASH, CRASH, AND CRASH. I bought 5 different Seagate hard drives and all have failed. 3 500gb, 1 700+GB and one 300gb: Never again!!!!! The money isn’t the problem. The problem is that they lose your current work along with your history of past work. No body needs that! I definitely will not recommend any Seagate hard drive products to back up your work. If you want to lose your work, projects and anything that is important to you then by all means buy Seagate hard drives. Then Seagate hits you with a $700.00 retrieval fee for any lost information they recover from your hard drives failure. Seagate=Crash, Crash, and Crash:

  • Reviewed by: rbartels

    Duration of ownership: 6 Months

    Strengths: Lots of space, when it works

    Weaknesses: Failed within weeks

    Overall Evaluation: We bought the hard drive (750GB version) in August 2007. By September, it had burned up. We called for warranty service, after which they gladly sent us a spare. One problem, all of our digital pictures and home videos for the last 15 years was on the drive. We sent the failed drive into Seagate's Data Recovery Service to get the data off of it. After two weeks, Seagate charged us $300 for the warranty replacement without any notification. It took several hour long yelling matches with Warranty Support to finally get them to recognize that they actually had the failed drive and to refund our money (we had to threaten them with reporting a fraudulent transaction to the credit card company before they finally confessed). After $1900 to their Data Recovery Services department, they sent us both the replacement drive and the failed drive (we had made explicitly clear that they should send it directly to their warranty department). While we have our digital life back (literally), I wouldn't wish this experience on anyone. Run, don't walk, away from any Seagate FreeAgent products. They're record in taking care of their customers is less than abysmal.

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