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Dell Laser Printer 1720DN

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Good

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Pros
Fast; easy to use
Automatic duplexer is standard
Cons
Slightly bendy input tray
Some panel lights are hard to understand

$99.99
From 1 Merchant

Pricing: Average: $299 (11/5/2007)
Performance: Good: 70
Features: Superior: 90
Design: Very Good: 84

Find out how these four scores, and their relative weights, combine to produce the PC World Rating.

Pricing

Average: $299

Standard-Capacity Black Cartridge - $130

Performance

Good: 70

Text Printing (Plain Paper, Normal Settings)
Tested Text Speed (ppm)	29
Three-Page Word Document (secs)	13.37
Ten-Page Word Document (secs)	26.92
Text Output Quality	Superior

Color Printing (Plain Paper, Normal Settings)
Tested Color Speed (ppm)	5.7
Two-Page Excel Document (secs)	19.3
One-Page Webpage (secs)	10.06
4 by 6 Color Photo (secs)	12.59
Color Output Quality	Good

Grayscale Printing (Plain Paper, Normal Settings)
4 by 6 Grayscale Photo (secs)	10.34

Lineart Printing (Plain Paper, Best Settings)
300dpi Line Art Image (secs)	11.64

Features

Superior: 90

Memory (in MB)
RAM Installed	32
Maximum Amount of RAM	128

Dimensions
Dimensions	15.6 by 13.6 by 10.0
Weight (pounds)	25.1

Vendor Rated Speeds
B&W Pages per Min.	B&W PPM:30

Resolutions
Max. B&W dpi	1200-by-1200

Language & Emulation
Printer Emulation Type	PostScript
PCL Emulation	Level 3, HP PCL 5 and 6e
PostScript Type	Standard

Interfaces
Parallel Port	Yes
Serial Port	No
USB 1.1	Yes
USB 2.0	Yes
Ethernet	Yes
PictBridge	No

Drivers
Macintosh	Yes
Windows 98	Yes
Windows NT	Yes
Windows 2000	Yes
Windows XP	Yes
Linux	Yes

Power
Maximum Power Draw (watts)	0
Standby Power Draw (watts)	0

Multifunction Printer Specs
Fax Memory (pages)	0

Paper Handling
Number of Input Trays, Standard	1
Number of Input Trays, Maximum	2
Tray Capacity, pages	250
Maximum Sheets With Optional Paper Trays	800
Manual Feed Slot	Yes
Maximum Paper Size	Legal
Output Tray Capacity	150
Auto Duplexer	Yes

Warranty & Support
Labor Warranty (years)	One
Parts Warranty (years)	One
Weekday Support Hours	24
Saturday Support Hours	24
Sunday Support Hours	24
Toll-Free Support	Yes

Vendor-Supplied Data (in Pages)
Monthly Duty Cycle	25000
Monochrome Ink/Toner Yields	6000

Bundled Items
Included Hardware	standard 3000 page black toner
Included Software	Dell Toner Management System, Dell Printer Configuration Web Tool, Dell ColorTrack2, Dell OpenManage Printer Management System

Reliability & Service
Summary of results for all of brand's products in this category	Printers are Dell’s weakest category, according to our survey. Readers gave the vendor below-average grades for phone service, ease of use, and reliability.

Reliability of brand's products in this category
Reports of products arriving with problems	Average
Reports of products with any significant problems	Average
Reports of problems that render a product unusable	Average
Buyers' rating of products ease-of-use	Worse than Average
Overall satisfaction with reliability of brand's products in category	Worse than Average

Service & Support Quality
Time spent holding for phone support	Average
Overall quality of vendor's phone support	Worse than Average
Reports of problems unresolved after contacting service	Average
Overall quality of service	Average

Design

Very Good: 84

Dell Laser Printer 1720dn (Monochrome) Review

by Melissa Riofrio

- Dell's 1720dn Laser Printer is a reasonably priced, well-equipped, capable monochrome laser. It would work well in either a small-office/home-office setting or a small workgroup.

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